Privacy Policy

Liberated Chiropractic

Effective Date: March 1, 2026  |  Last Updated: March 1, 2026

Welcome to Liberated Chiropractic (“we,” “our,” or “us”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. By using our website or services, you agree to the terms described below.

1. Information We Collect

a. Information You Provide Directly

We collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number, and mailing address
• Health history, symptoms, and clinical information necessary for chiropractic care
• Insurance and billing information
• Appointment requests and scheduling details
• Messages or inquiries submitted through our website contact forms

b. Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or search terms used to find us
• Device type and operating system

c. Information from Third Parties

We may receive information about you from third-party platforms such as Google, Facebook, or Instagram if you interact with our advertisements or social media content.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and manage appointments
• To provide chiropractic care and maintain clinical records
• To process payments and manage billing
• To communicate with you about your care, appointments, or inquiries
• To send health education content, newsletters, or promotional offers (with your consent)
• To improve our website and services
• To comply with legal and regulatory obligations

3. Health Information and HIPAA

Your health information is treated as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices, provided to you at your first visit, describes in detail how we handle your medical and clinical information.

We will not sell, rent, or share your health information with third parties for marketing purposes without your explicit written consent.

4. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With healthcare providers involved in your care coordination
• With our practice management software (Jane App) and other trusted service providers that support our operations
• With payment processors to complete billing transactions
• With advertising platforms (such as Google and Facebook) in anonymized or aggregated form to improve our marketing campaigns
• When required by law, court order, or governmental authority
• To protect the rights, safety, or property of Liberated Chiropractic, our patients, or the public

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

We may use third-party analytics tools such as Google Analytics to understand how visitors use our site. These tools collect data in an anonymized format.

6. Google and Facebook Advertising

We may use Google Ads and Facebook/Meta advertising platforms to reach prospective patients. These platforms may use cookies or pixel tracking technology to serve relevant ads based on your online activity. You can opt out of personalized advertising through:

• Google: https://adssettings.google.com
• Facebook/Meta: https://www.facebook.com/ads/preferences

7. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our practice management platform (Jane App) is HIPAA-compliant and uses encryption to protect your data.

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

8. Data Retention

We retain your personal and clinical information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Clinical records are retained in accordance with Texas state law, which generally requires a minimum of 10 years for adult patients and until age 21 for minor patients.

9. Children’s Privacy

We provide chiropractic care to children as a core part of our practice. Health information for minor patients is collected with the consent of a parent or legal guardian. We do not knowingly collect personal information directly from children under the age of 13 through our website without parental consent.

10. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access and receive a copy of the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and clinical record requirements
• Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly
• Request restriction of certain uses of your information

To exercise any of these rights, please contact us using the information provided at the end of this policy.

11. Texas Privacy Rights

Texas residents may have additional rights under state law. We are committed to honoring applicable state privacy requirements. For questions specific to Texas privacy rights, please contact us directly.

12. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or health resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this page periodically. Continued use of our website or services following any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Liberated Chiropractic

Grapevine, Texas

Website: http://www.liberatedchiropractic.com

For HIPAA-related requests, please refer to our Notice of Privacy Practices provided at your first appointment or request a copy by contacting our office directly.